This week, Fiat Chrysler Automobiles sent an over-the-air update to certain 2017 and 2018 Uconnect infotainment systems, which can be found on Dodge, Jeep, Ram, Fiat … The uConnect team acknowledged the update problem on Febraury 13th and tied it to issues with the ever-so-useless SiriusXM Travel Link feature. Once again the dealership said it had fixed the system, but the screen went black again after the plaintiffs picked up the car.In July, the dealership again replaced the Uconnect system that allegedly experienced even more issues that prevented the plaintiffs from controlling their heating, air conditioning and navigation. In other words, if you have NAV units, you either need a new truck or a new radio to fix it. Starting over. Average repair cost is $250 at 52,500 miles. While the automaker pushed out updated to stop the endless rebooting and said they'd work on a longer-term fix. @UconnectCares I despise you with every fiber of my being. The uconnect needs the wireless card for navigation. This problem has been reported by owners of the following generations. Stay connected with full-screen Navigation, music and hours of on-demand content. It's not cheap if you're out of warranty. Whatever the reason, here's a handful of things you can do to make sure it gets the attention it deserves. Your IP: 128.199.93.105 Completing the CAPTCHA proves you are a human and gives you temporary access to the web property. 2/13/18 4:40PM. It's not a good ones, but it's well earned. Should you encounter an issue accessing any content on driveuconnect.com, please contact our Customer … How to Install Sirius XM Satellite Radio. 64. Open the drivers door, and do three tight circles, driving counter clockwise. A judge partially granted Chrysler’s motion to dismiss which means this case will continue in Kansas, but not as a nationwide class-action. The radio also has a fuse that isn't in the fuse box but inline in the engine bay. Or turn off the car and pull the uConnect fuse. • customers were not impressed with being kept in the dark. Little or no information was made availabe to owners wondering what the hell was going on. Please enable Cookies and reload the page. The update was going smooth until it got to unit 11the embedded air card. A Uconnect lawsuit has been filed in Kansas. The following process explains how I finally unBricked Uconnect 8.4, and successfully booted back into a functional Uconnect system. While there's no guarantee it affects all the listed model years, most years within a generation share the same parts, manufacturing processes, and problems. Do a Google to find its location. MOPAR® SRT® FIAT® ALFA ROMEO. Note: It appears I must have a bad embedded air card, and this is why the updated failed to finish. Performance & security by Cloudflare, Please complete the security check to access. Consumer confidence was already pretty low in the uConnect system, but FCA's handling just drove it deeper into the mud. On its own, the system will switch between input sources. That led to a lot of dead batteries and frustrated owners. Format to FAT32. Well being out of warranty, I don't feel like spending that money on a new one. • Ensure the volume level of the system is set to a level that still allows you to hear outside traffic and emer-gency vehicles. The endless reboots would continue even if the cars were off and the keys were nowhere nearby. Try a full capacitive discharge to reset (disconnect battery B+ terminal and ground it for 10 seconds). There's A Fix For The Chrysler UConnect Rebooting Problem But It's Just A Band-Aid. Recommended Articles. Maybe you've experienced this problem. After doing research, this is a common issue it seems and most people need to get their radio replaced. Customers were told to call local dealerships who were just as clueless about the problem or what to do. Your best to fix these problems? The uConnect infotainment system will often boot into a blank screen, becoming unresponsive to the touch, or reboot at random times. We can help you diagnose, and fix, your Ram 1500's stereo problems. I went to the website and downloaded the update. I have the same problem and the only fix is a new unit. The Center for Auto Safety (CAS) is a pro-consumer organization that researches auto safety issues & often compels the US government to do the right thing through lobbying & lawsuits. JEEP® RAM. My system came back after a hour of driving very annoying when you need the nav system for areas that you never been in before ad to stop and get out my map. Each time it'd force owners to turn off their cars, restart, and just hope for a better outcome. FCA FLEET. • Your system is a sophisticated electronic device. The National Highway Traffic Safety Administration (NHTSA) is the US agency with the authority to conduct vehicle defect investigations & force recalls. And an over-the-air update just made things worse, destorying any shred of consumer confidence that was left. 13 Posts . Please remove the USB stick to reset." uConnect has a long list of problems and a short list of not-so-desirable solutions. The Uconnect® 12.0 NAV offers the option of an advanced, 12-inch touchscreen available on the 2021 Ram 1500. The radio, to XM, to XM, to XM, to the touch, reboot. Often boot into a blank screen, becoming unresponsive to the website downloaded! Will often boot into a blank screen, becoming unresponsive to the USB, and fix was... If you have NAV units, you can do to make sure it gets attention. Get their radio replaced and informing owners about potential issues with the ever-so-useless SiriusXM Travel LINK.. 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