WiFi is free, and this hotel also features an indoor pool and a restaurant. – Review of Toronto Don Valley Hotel & Suites … Posted by: Mr Bed Bug in Toronto Bed Bugs on April 13th, 2019 First, wasn't impressed by the check in, the young lady was very cold, no smile, and seemed over all irritated. As long as you cross over the DVP there is a ton of places from shopping, groceries, restaurants and coffee. The front desk clerk informed me that they did not give out bottled water and directed me to a vendor machine, which the cost of the water was $2.50 American dollars...and oh yeah the machine didn't work. We take the health and safety of our customers VERY seriously, so I am sorry that our exhaustive research did not meet your expectations, but I do stand confident that we followed exceptional protocol and worked diligently with both Rentokil and the Department of Health to ensure all parties were confident in the findings. Modernly decorated rooms offer free WiFi. Our guests praise the pool and the restaurant in our reviews. Following both your claims in 2013 and 2015 where you immediately asked for money we had Rentokil complete tear your rooms apart and send a report on their findings. Definitely ask for an upgraded room, but the hotel has done a lot of renovations and the new rooms are just beautiful. This family and pet-friendly hotel has more than 350 rooms with contemporary features, including spacious balconies and flat-screen TVs. Carefully inspect the hole where the headboard … I MIGHT try the hotel again to see if things improved. So we had to call again, however on the final call our reservations were made no problem.I did email the hotel a few times before our arrival just to confirm details and ask questions and had no problem getting quick & courteous replies.All in all a very nice hotel, in a rather quiet location. Our team tried our best to help you through your claim, and also invested many hours of research in ensuring you and your family had all the support you needed. To reserve, call us at 1-877-474-6835. DV Bistro stocks its bar with an array of beer, wine, and other beverages that are easy to pair with anything on the menu. Not much around the hotel in walking distance, bus stop right out front. I am saddened to report that our stay at this hotel was terrible. This year, we asked whether we could be given a break on the parking fee (the parking lot was pretty empty) we were told there was nothing that they could do.Even though we paid to stay in the newly renovated portion of the hotel, our room with two double beds did not look anything like the photos on the hotel website. About Us: Toronto Don Valley Hotel & Suites is a perfect place for your Wedding or meeting and conference. History of this venue dates back to 1964. We have stayed at this hotel over the Christmas holidays every year for the last 7 years, primarily because it is affordably priced and located close to family. I should have know better when I tried to call and book a room and a US call centre answered the phone and said they did not know anything about a Jaunt pkg and to call the hotel using a different number. Front desk should have mentioned this, it was very disappointing. Discover genuine guest reviews for Toronto Don Valley Hotel and Suites, in North York neighborhood, along with the … We really enjoyed the indoor pool area. The guest rooms are decorated with a lounge chair and a desk chair similar to all hotels, and had we been informed we would have gladly delivered additional seating for your visiting guest. Toronto Don Valley Hotel and Suites is rated "Good" by our guests. Prices are the average nightly price provided by our partners and may not include all taxes and fees. WE quickly packed and left for the zoo but really our trip was ruined. We got a great jaunt rate of $120 which included parking and zoo tickets (2). We started in a non-renovated room, no smell, clean, no bar area. However, we learned once our swim suits were on and we went downstairs that the pool was closed for the week for maintenance. If you are staying longer than 3 days, the pet fee will renew on the fourth day and then every three days. We felt the attitude of hotel staff was that they didn't really care if we stayed there or not. Best regards, Kevin Porter, General Manager. But everything else got an A- rating from me! Televisions come with cable channels. Not an enjoyable stay sorry guys. We complained the front desk manager and pictures were taken.. She had redness in her neck and all her back with great discomfort. With that being said there is nothing wrong with the regular non-renovated rooms. Just a 15-minute drive from the city centre, Toronto Don Valley Hotel and Suites boasts an outdoor pool with a sun terrace and an indoor pool with a glass ceiling. The nightmare occurred the next morning when my children woke up with several blood drops on their sheets and I discovered two bed bugs...I am saddened to report that our stay at this hotel was terrible. Then the trained K-9 that Rentokil uses was brought in and the results were the same. Ask dianeg731 about Toronto Don Valley Hotel & Suites, Ask 84DDD about Toronto Don Valley Hotel & Suites, Ask CarolynGee about Toronto Don Valley Hotel & Suites, Ask Mike B about Toronto Don Valley Hotel & Suites, Ask kate1354 about Toronto Don Valley Hotel & Suites, Ask Christine W about Toronto Don Valley Hotel & Suites, Hotels near Toronto Don Valley Hotel & Suites, Hotels near Japanese Canadian Cultural Centre, Hotels near St. Michael's College, Toronto, Hotels near University of Trinity College, Hotels near Tyndale University College & Seminary, We compared the lowest prices from 16 websites, We compared the lowest prices from 19 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 18 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 17 websites. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. This is the version of our website addressed to speakers of English in Canada. Toronto Don Valley Hotel & Suites (ex Crowne Plaza) is a 3 star hotel and is located less than 5 miles from Downtown Toronto, Canada. Modern Hotel: Toronto Don Valley Hotel & Suites - See 1,095 traveller reviews, 343 photos, and cheap deals for Toronto Don Valley Hotel & Suites at Tripadvisor. We were also given a gift certificate for the restaurant. **I do have one minor complaint and that is to do with actually booking the hotel**We could not get through to the hotel for a few days, then when we finally did we were asked to leave our number and someone would call us back to make our reservation and then they never called back. View deals for Toronto Don Valley Hotel and Suites, including fully refundable rates with free cancellation. I can only imagine how nice the renovated rooms are. - See 1,095 traveller reviews, 343 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. The bathroom was tiny but very clean, with shampoos & such and working hair dryer. There is a bistro/bar/restaurant in the lobby although we didnt actually eat there we stopped in to look at the menu, its a very modern looking set up. Toronto Don Valley Hotel & Suites: Bugs in bed! Guests praise the central location. The kids were excited to swim in the indoor pool they had seen online in the pics. There is a Tim Hortons within walking distance and then so much more with in a 2-5 minute car ride. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. Housekeeping cleaned my room around 8:30 a.m. and failed to close the door tightly and my room went unlocked until I returned that evening at around 6:00 p.m. Luckily there were no intruders, but this was not a good experience. My "superior"room looked like any other 3* hotel. We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. Toronto Don Valley Hotel and Suites offers 354 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. You can update a property until you are blue in the face but if the carpet smells the hotel is going to have an odor, thus my point. They are still very clean with nice bedding. Toronto Don Valley Hotel & Suites, located near St. Andrew Kim Roman Catholic Church, offers 24-hour security, newspaper service and shopping service along with views over the garden.Built in 1964, the venue was fully renovated in 1999. Our hotel rooms feature two double beds or one king bed and stunning green space vistas. The a/c did not get very cool. Best regards, Kevin Porter, General Manager, was very upset when asked to pay $12 a night to park my car and @10 a night for bar fridge room was to be upgraded but lacked any character had only 1 chair for 3 of us would not stay here again room was average and needed furniture, Dear Guest, Thank you for taking the time to share your experience as it is through guest interaction and feedback that we as a company are able to meet guest needs. Dear Valued Guest, Thank you for taking the time to share your recent experience, although I am saddened to hear you were not completely satisfied. I am sorry you found the price of parking to be an inconvenience, but this is simply a reality in Toronto and it has been in place at this hotel since 2004. A hotel that dates back as far as 1963, the Toronto Don Valley Inn and Suites is one of the modern hotels to check out located near the Ontario Science Center and the Toronto Botanical Gardens. Front desk should have mentioned this, it was very disappointing. Discover genuine guest reviews for Toronto Don Valley Hotel and Suites, in North York neighborhood, along with the … We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. Check all reviews, photos, contact number & address of Toronto Don Valley Hotel and Suites, Toronto and Free cancellation of Hotel. We always stay in the newer "renovated" rooms rather than in the older part of the hotel and have been very satisfied with our experience. About 2 hrs later they called back and I booked our stay. Lift up each headboard an lay it on the bed. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I trust we will have an opportunity to be of service to you in the future and to show you the hotel you so vividly remember from previous visits. Found a Pkg deal on Jaunt.ca Decided to take it and this is the Hotel that was in the package.The first rom the hotel assigned us was still being cleaned. The Don Valley Inn and Suites could be so wonderful: the amenities are there, but they have to put some money into fixing things up and some retraining of their staff is necessary. We did have a Bed & Breakfast package available on the companies website, so please keep an eye out for this in the future. Aga Khan Museum is minutes away. The structural pest management control Ontario has also been active and below mentioned are some statistics that have been published by them in relation to Toronto keeping in view the weather conditions and air humidity: We used the outdoor pool which was heated but too deep for my kids so they had to stay on the pool steps and play. If you are staying longer than 3 days, the pet fee will renew on the fourth day and then every three days. **Another note I had read a few reviews saying there was nothing around this hotel which is actually not totally true. We purchased the Toronto Zoo Package off jaunt for two days/nights worth of stays and passes to the zoo for $120+tax. 15 km ito mula sa CN Tower at 33 km mula sa Toronto Pearson International Airport. WiFi is free, and this hotel also features an indoor pool and a restaurant. We complained the front desk manager and pictures were taken.. She had redness in her neck and all her back with great discomfort. There was a small single serve coffee maker in the room along with the coffee, powdered creamer and such. In future, kindly reach out and we would be happy to assist. Consultez la politique d'annulation de l'établissement Toronto Don Valley Hotel and Suites sur notre site pour obtenir plus de renseignements sur les exclusions et les conditions. more. My boyfriend has service experience and felt it was all handled well. You could pay another CDN$30 to upgrade to the renovated part of the hotel, which would basically make it more expensive than the regular 3-night stay price of CDN$115 per night listed on the hotel website. In addition I wanted to let you know that the hotel has two different types of deluxe upgraded rooms that are identical with the exception of the furniture which is different. Even the car was left locked up in the hot heat for three days and vacuumed out in hope we did not bring any bugs home. Nick, I trust we will have the opportunity to be of service to you and your family in the future. Which I did 2x and it kept ringing, finally my call was answered but they were busy and could not take my booking so I had to leave my name and number. Popular attractions Ontario Science Centre and Royal Ontario Museum are located nearby. I don't how many others have been effected, Ask Nick R about Toronto Don Valley Hotel & Suites, Long time returning customers disappointed, Ask Evertman about Toronto Don Valley Hotel & Suites, Ask j t about Toronto Don Valley Hotel & Suites, Ask beaddemon about Toronto Don Valley Hotel & Suites, Ask Audrina T about Toronto Don Valley Hotel & Suites, Ask MeDHDD8DD5 about Toronto Don Valley Hotel & Suites, Hotels near Toronto Don Valley Hotel & Suites, Hotels near Japanese Canadian Cultural Centre, Hotels near St. Michael's College, Toronto, Hotels near University of Trinity College, Hotels near Tyndale University College & Seminary, We compared the lowest prices from 10 websites, We compared the lowest prices from 9 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 8 websites, Hotel X Toronto by Library Hotel Collection, We compared the lowest prices from 11 websites. Must also add we were very kindly allowed to check in at 9am so we could enjoy out first full day at the zoo which was greatly appreciated and certainly not something they had to do for us. One of our top picks in Toronto. Aga Khan Museum is minutes away. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. TORONTO DON VALLEY HOTEL & SUITES. Traffic in the area is slow. Please see our partners for more details. VERY disappointed in this hotel. Upon arrival the front desk staff was great and everything seemed in order. 100% smoke free property. I don't how many others have been effectedMore, Dear Nick, I am sorry to hear that we have not yet appeased your claim, but I do feel as a company we have gone above and beyond. We could not access the balcony. Toronto Don Valley Hotel & Suites 175 Wynford Drive, Toronto, ON M3C 1J3, Canada . Upon arrival at home all of our luggage had to be treated carefully and we had to make sure nothing came into the house until it was properly cleaned. We would return to this hotel. The hotel has a rigorous program in place with the top pest control company in North America (Rentokil) and also has a preventative maintenance program in place to ensure there is never an issue. The room was just ok. The next day hotel management emailed me and said they would investigate this situation and keep us informed and offered us a free night stay. Oui, Toronto Don Valley Hotel and Suites propose l'annulation sans frais pour certains tarifs de chambres– parce que la flexibilité, c'est important. Then at your request the Department of Health was engaged and reviewed all evidence and concluded that you did not receive bed bug at this hotel. The hotel was very nice and check in was good.We had a 2 double bedroom on the second floor. Aga Khan Museum is minutes away. What is the pet fee at the Toronto Don Valley Hotel and Suites? I then spoke to the hotel manager and was told that they were going to call a specialist to check for bed bugs. Both of the pools are very nice and seem to be well looked after. Fitted with a granite counter top, the bathroom includes a hairdryer. However, we learned once our swim suits were on and we went downstairs that the pool was closed for the week for maintenance. Don Valley Hotel Suites Toronto Ontario is a 3-star accommodation located in the suburban region in the northeastern region of Toronto. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. We were not impressed.Overall, our stay this year was very disappointing. Please see our partners for more details. This package however does not include the newly renovated rooms - which isnt clearly explained when you purchase the package. Situated at the junction of the 401 Don Valley Parkway for easy access throughout the area. Modernly decorated rooms offer free WiFi. We noticed some bugs, I think fruit flies for sure ( which there isn't much the hotel can do about as it is usually the last guests leftovers). There was not a fridge or microwave - which I found out by contacting the hotel before hand that you can "rent" both of those items for $25/day (seems a little high considering many other hotels offer those items) There are two pools - one indoor and one outdoor. Near the indoor pool is a hottub and work out area with full change rooms. Our family of 2 adults and 2 kids stayed for 1 night in August. View deals for Toronto Don Valley Hotel and Suites, including fully refundable rates with free cancellation. Talk to friends and relatives: Their recommendations will be impartial and they can provide first-hand information about the customer service and ambience of the hotel. When you close your door its important that you ensure that you pull it closed. Didn't use the pool. Staff was very helpful and friendly. Toronto Don Valley Hotel & Suites Features, We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. Toronto Don Valley Hotel & Suites: BED BUGS - See 1,097 traveler reviews, 343 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. I have emailed them back 2x in the past 30 days with no return email. Best regards, Kevin Porter, General Manager. more. Within 3 days my husbands had bites appear all over his body. The Toronto Don Valley Hotel and Suites accepts small pets and charges a fee of C$ 25 (about $19) plus tax per pet, for a stay of up to 3 days. The front desk as well as the manager were not helpful at all with anything. Guests praise the central location. Stay at this 3.5-star family-friendly hotel in Toronto. I did see the older rooms which are outdated but not too bad, I just wouldn't stay in them. The hotel is very clean and if you have a problem, they are more than willing to help you out, often sending people immediately to your room.The pool and lobby is beautiful and the restaurant looks very clean, although I did not eat there, we did order some room service which was a bit pricy but delicious. BEWARE what you get. The kids were excited to swim in the indoor pool they had seen online in the pics. Looks newly remodeled, however I feel as though what a lot of hotels do not consider when remodeling is new flooring. Situated at the junction of the 401 Don Valley Parkway for easy access throughout the area. But not this year.In past years, we have usually been able to take advantage of a Groupon discount and typically paid between CDN$75 to CDN$95 (before taxes) for either two double beds or a king bed in a newly renovated room.This year, there was a Groupon offered for US$71, but with the exchange rate it was very close to the regular rate in Canadian dollars and only available for the older part of the hotel. The dinner we had in the restaurant was wonderful, the outdoor pool was lovely but a bit too warm, and the margaritas were the BEST I have tasted. Taxes and fees that are shown are estimates only. One negative was the breakfast, do not try the breakfast sandwich.. it is overpriced, greasy and tastes disgusting! WiFi is free, and this hotel also features an indoor pool and a restaurant. Hire a travel agent: In addition to planning your complete itinerary, they can get you the best hotel price based on your needs and requirements. Guests praise the central location. Popular attractions Ontario Science Centre and Royal Ontario Museum are located nearby. Choosing a Good Hotel in East York Toronto ON. Our urban resort will wow you and your guests with our stylish, affordable venues. Bottom line: Comfy, clean room, if you have a issue they will likely fix it. There was free Wi-Fi. In both cases the reports came back that these rooms had no signs there had ever been bed bugs. It is a lovely establishment dating back to 1964. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Review tags are currently only available for English language reviews. My children had bites all over their bodies. We used the outdoor pool which was heated but too deep for my kids so they had to stay on the pool steps and play. But unfortunately, they were the only ones. What is the pet fee at the Toronto Don Valley Hotel and Suites? Toronto Don Valley Hotel & Suites Situated in North York, the Toronto Don Valley Hotel & Suites is a 3-star property that has resort-style amenities. Toronto Don Valley Hotel & Suites: BED BUGS - See 1,097 traveller reviews, 343 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. The new rooms have beautiful furniture, nice balconies and huge bathrooms. We actually stayed there in June of 2014, so we are hoping things have improved.We were very pleased with the look of this hotel when we first walked in; it looked clean and modern. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. So we will be looking for a better alternative for next year. The did let us have a late check-out at 2:00 but the key card stopped working so we had to go back downstairs to sort that out. We used the outdoor pool which was heated but too deep for my kids so they had to stay on the pool steps and play. The tub shower combo was not renovated. Again, thank you for being our guest and I do hope we will have the opportunity to be of service to you on year 8 as you visit Toronto. I should have know better when I tried to call and book a room and a US call centre answered the phone and said they did not know anything about a Jaunt pkg and to call the hotel using a different number. Some of our guest prefer the traditional darker furniture, so many rooms are decorated with this style, while some prefer the lighter walnut coloured furniture and we also have several of these rooms as well. Worst trip ever!More. Over all we were very please with our stay and enjoyed our room. The beds were comfortable but my friends sheets were mended, there wasn't any table in the room that we could use for our room service breakfast, the indoor pool and spa were closed for renovations, and we were 1 chair short for a two person room. I must say that when I complained, the service manager was wonderful and very receptive to our needs and did everything in his power to make it right. The food smelled delicious, we just chose to go somewhere alittle more kid friendly as we were with our 2 year old. Toronto Don Valley Hotel & Suites - Featuring a sun deck, a golf course and air conditioning, Toronto Don Valley Hotel & Suites is 10 minutes' drive from Distillery Historic District. I then spoke to the hotel manager and was told that they were going to call a specialist to check for bed bugs. Note that you must ask and pay ($10) for a mini-fridge (cost saving/green initiative). Both Traditional and Deluxe Rooms offer ample space, scenic views of Toronto, and a variety of amenities including complimentary Wi-Fi. The doors also are very old. View deals for Toronto Don Valley Hotel and Suites, including fully refundable rates with free cancellation. 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