Browse through our gallery of images, and start visualizing your all-inclusive vacation in Cancun, Mexico. There was plenty of room to social distance if you wanted to. Luxury regards Alfonso Lopez General Manager. Top room amenities include a minibar, air conditioning, and a flat screen TV. The resort capacity is very low so we did not have to wait for dinners we got our six pm reservation every night! Luxury Chairman´s Two Bedroom Suite Ocean Front DC stuff is always wear mask. See more questions & answers about this hotel from the Tripadvisor community. Room: The showers in the room and we got a junior luxury Suite were amazing. ... dining! Do these presidential, Hola, we are thinking of booking for July 2021. We appreciate your recent visit in the hopes to welcome you again to have a taste of our Resort with better expectations. Thank you again for your valued feedback and hope to be your host again in the not too distant future. Overall we made a lot of memories we had a great time like I said it took our mind off the world we are living in right now for 7 days:), This was my second time staying here, first time was Hideaway and it was fantastic. Located about 20 miles south of Cancun, in Benito Juárez, Mexico, the Royalton Riviera Cancun Resort & Spa has something to offer every type of traveler. The accommodation consists of 4 storeys with 840 non-smoking rooms. It’s right on a palm-backed beach that curves gently around a reef. Love the energy of the place! No foam parties at the pool. Travelling during a global pandemic expect things to be different. Scuba diving and snorkelling are popular, so pack an underwater camera. Royalton Riviera Cancun - Riviera Maya - Call Toll Free: 1-888-774-0040 or Book Online I totally understand that due the covid everything was not operating as normal, so if you are planning on going have an open mind and be nice to the staff, wouldn't hurt to bring some tip $ either. Some of the more popular amenities offered include a swimup bar, free wifi, and a pool. Jetted tubs, free WiFi Boasting jetted bathtubs, the 840 guestrooms also offer free WiFi and free minibar items. The all-inclusive Royalton Riviera Cancun Resort & Spa is a modern property in the popular vacation hotspot of Riviera Cancun. Located in breathtaking Caribbean destinations like Cancun, Punta Cana, and Jamaica, Royalton Luxury Resorts offers guests an All-In Luxury® experience which combines beautiful hotels and resorts with world-class amenities and services for the ultimate getaway in paradise. Your kind words have been passed to them. Royalton Riviera Cancun is a modern luxury resort in the popular vacation destination of Cancun. You get handed the food you would like at the buffet no more grabbing food yourself. Entertainment: it seemed like some of the fun things that used to do before covid-19 they can't do anymore. Golf clubs nearby Royalton Riviera Cancun Resort & Spa - All Inclusive Address: Carretera Federal 307 Tulum-Cancun Km 332,15, SM31, MZ 03 77500, 77500, Puerto Morelos, Mexico ( Show map ) people said it was dirty and horrible. Ours had a gorgeous open-layout with the bath in full view of the room. What are some of the property amenities at Royalton Riviera Cancun Resort & Spa? Food: We actually enjoyed the food. Choose from the Resort or Diamond Club™ sections or enjoy the ultimate luxury in our resort within a resort, Hideaway at Royalton Riviera Cancun. Food was okay they cut down on quality but still made the best! Luxury Regards, Alfonso Lopez General Manager, Our group of 14 stayed at the resort from December 22nd-27th. This is nowhere near a 5-star resort. 12 - Royalton Riviera Cancun Resort & Spa - All Inclusive, Puerto Morelos, Luxury Presidential One Bedroom Suite Ocean View Rooftop Jacuzzi, Bathroom 13 - Royalton Riviera Cancun Resort & Spa - All Inclusive, Puerto Morelos, Luxury Chairman´s Two Bedroom Suite Ocean Front DC, Bathroom This new-generation all-inclusive hotel offers discerning travelers a family-friendly vacation experience, where guests of all ages are captivated from morning to night. We apologize for not reaching your expectations. I was a but disappointed that ZEN or the Caribbean restaurant was not open at all for the 7 days. Dear mosemancasey It is wonderful to read that you and your family enjoyed our Resort during the Christmas holidays. Opened in 2015, the Royalton feels exactly like the mega-resort it is. Many travelers enjoy visiting Zona Arqueologica El Rey (9.7 miles). I appreciate the feedback regarding your experience. Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. Lower your expectations if you think it’s upscale. Your comments are extremely important to us, as they motivate us to continue to improve our services. Our, Bring water toys so you don’t have to buy at the gift shop (football, water rafts, etc), Dear davidmkorth Thank you for taking the time to share your experience in our hotel. Royalton Riviera Cancun Resort & Spa - All Inclusive is an all-inclusive property. Rooms are super clean. Are there opportunities to exercise at Royalton Riviera Cancun Resort & Spa? Royalton CHIC Suites Cancun Resort & Spa offers exceptional service, stylish architecture, incredible food, and premium cocktails for a luxurious adults-only escape. Yes, Royalton Riviera Cancun Resort & Spa offers an airport shuttle for guests. Luxury Regards Alfonso Lopez General Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Royalton Riviera Cancun Resort & Spa, Royalton Riviera Cancun Resort & Spa Rooms, Royalton Riviera Cancun Resort & Spa Pool, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos Adults Only All Inclusive Resorts, Hotels near Galeria Arte Zissimo arte contemporano. under the stars at the exclusive Level 18 – Rooftop Cabana Lounge. Review collected in partnership with this hotel. I mean you could always find something to eat. Reservations for dining had to be made early in the morning, and there were only a few options. Response from General Manager, Director General at Royalton Riviera Cancun Resort & Spa. Featuring facials and massage treatments, Royalton Riviera Cancun (Adults Only) Venue is located 2.7 km from Petempich Bay. We hope your ways will lead you back soon, and we could host you on many more inspiring yet relaxing stays. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Upon your arrival, our team offered the best available option in order to fulfill your request. We did not have to fight over beach chairs are lounge chairs at the pool like we did pre covid. Thank you, Good day! Is parking available at Royalton Riviera Cancun Resort & Spa? Which popular attractions are close to Royalton Riviera Cancun Resort & Spa? I was totalling looking forward to going again, I rarely ever stay at a resort more than once and I travel alot. I am sure your comments will be a very nice motivation for our staff to keep on working and for future travelers to try our destination. Bar services take awhile. Arrecifes - Nizuc Brazilian Restaurant/Moon Palace, Review collected in partnership with this hotel, Response from General Manager, General Manager at Royalton Riviera Cancun Resort & Spa. Royalton Riviera Maya Also, is. Turns out it was not my key it was the lock that needed the batteries changed which took forever. Staff came in room for pest control and left dead bugs all over our bed and everywhere else in the room the the front desk was rude to me when I called to report it. The staff was fantastic. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Hotels near Royalton Riviera Cancun Resort & Spa, Puerto Morelos on Tripadvisor: Find 155,300 traveler reviews, 13,370 candid photos, and prices for 699 hotels near Royalton Riviera Cancun Resort & Spa in Puerto Morelos, Mexico. Thank you for the compliments and recommendation about our resort and we look forward to the opportunity to serve you again soon. I am so glad that you speak so highly of our staff who take such pride in the high level of personalized service they deliver. Everything you need to know about the Royalton Riviera Cancun Resort & Spa rooms … And if lounging on the beach 24/7 isn't your idea of the perfect vacay, the resorts location, right in the heart of the hotel zone, is perfect for exploring everything the area has to offer. Nearby attractions include Xoximilco Cancun by Xcaret (3.7 miles), Piston Pueblo (3.2 miles), and The library (2.2 miles). Can I just say I have never seen so many entitled disrespectful travellers in my life? Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. We recommend calling ahead to confirm details. I read so many comments prior to going and was scared because. Our children will be 14yrs and 17yrs, are they allowed in all bars (except the Hideaway) including the sports bar. Dear montoyaashley Thank you for your comment. Beach: Is it the prettiest beach I've been to? Response from General Manager, General Manager at Royalton Riviera Cancun Resort & Spa, Hi, please contact our reservations team for more information. I hope it will not be too long before we have the privilege of welcoming you back again. Dear rie71997 Thank you for the lovely review you posted on TripAdvisor. It's also crowded in high season, despite the impressive number of features (11 pools is a lot, but so is 840 rooms). people just kinda leave their garbage everywhere, the staff do their best to pick up after everyone. Are there any historical sites close to Royalton Riviera Cancun Resort & Spa? What food & drink options are available at Royalton Riviera Cancun Resort & Spa? Royalton Riviera Cancun - Riviera Maya - Call Toll Free: 1-888-774-0040 or Book Online. Royalton CHIC Suites Cancun Resort & Spa offers exceptional service, stylish architecture, incredible food, and premium cocktails for a luxurious adults-only escape. We tipped the housekeepers everyday and our room was always stocked appropriately. I did enjoy the Indian it was fantastic. Had a great time because I was with great company! It feels good to acknowledge, through your words, that all our efforts to achieve our guests’ satisfaction have been worth it. Bar services take awhile. Thank you again and we hope to welcome you again at Royalton. They’re pretty big, bright and modern. No cooking or cleaning. Are any cleaning services offered at Royalton Riviera Cancun Resort & Spa? But not even a huge deal. We are more than happy that you have enjoyed your trip to Royalton Riviera Cancun to its fullest! The hotel is set in a beach area of Puerto Morelos. Luxury Regards Alfonso Lopez General Manager, Dear jxhafollari It was surely a pleasure to read your wonderful review. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Own or manage this property? Guest rooms at Royalton Riviera Cancun are non-smoking, but there are designated smoking areas, including on balconies, on the beach and by the pool. Taxes and fees that are shown are estimates only. we were able to relax and be mostly without masks. The Luxury Junior Suite accommodates up to five guests and has one king-size or two … The other pools were heated and very enjoyable. Please see our partners for more details. more. The kids pool was super fun our kids enjoyed it the water seemed to be colder than the other pools but kids usually don't mind. We were thrilled to learn that you overall enjoyed your stay with us, especially due to our professional and helpful staff. Overall great experience with property and staff! Luxury regards Alfonso Lopez General Manager. My husband's favorite was the Italian restaurant I loved Hunter restaurant and we also enjoyed the sports bar. I specifically picked this Resort due to the family atmosphere and the kids Splash Park. But it was our decision to do so and it did get my mind off the world for 7 days. But my husband and oldest child said the fire show was the best on Saturday night! great place to be. As we aim to provide all of our guests with a unique experience, we are all delighted that you enjoyed your stay at Royalton Riviera Cancun so much. Hunter was really good as well. Food is good and we have 24/7 room service that works fast. We were able to get pretty pictures and the kids played in the nice sand. Taxes and fees that are shown are estimates only. Trash. What are some restaurants close to Royalton Riviera Cancun Resort & Spa? Yes, dry cleaning and laundry service are offered to guests. Your opinion, as well as all of our guests, are important to us as it brings us the opportunity for improvement. No. Spend your days lounging on the stunning private white-sand beach next to breathtaking clear blue waters, and your nights celebrating. Costa Occidental de Isla Mujeres National Park is minutes away. I had some issues one evening, could not get into my room went to the front 3 times. Other amenities include balconies, MP3 docks, and plasma TVs with cable channels. I would do it again just bring my own liquor next time. Place was clean! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I would probably return in the future. Now £195 on Tripadvisor: Royalton Riviera Cancun Resort & Spa, Riviera Maya. This sprawling resort’s got lots to keep you busy. Royalton Riviera Cancun Resort & Spa Features, Carretera Federal 307 Cancun-Playa del Carmen Km 332,15, SM31, MZ 03, Puerto Morelos 77500 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. 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